TERMS AND CONDITIONS
Escape to The Fields reserves the right to change the website, including prices, terms and conditions without notice.
We also reserve the right to refuse entry to the site, cancel bookings, or instruct people to leave the site for any reason (for example due to inappropriate behaviour, dangerous weather or site conditions).
Escape to The Fields can only take bookings from people over 18 years of age. Bookings can be taken by phone, email or via our website.
Unfortunately we cannot accommodate stag and hen groups.
The minimum booking is for 3 nights.
Confirmation of the booking will be sent by email after we receive payment.
A deposit of £75.00 per tent is required to secure against damages, anti social behaviour or any additional cleaning beyond that expected from your stay. This will be taken on arrival.
Our Glamping site is considered to be a quiet area and we do ask guests to keep noise levels to a minimum after 10pm out of courtesy to other guests and the residents in the local area. If there are any complaints about your behaviour you will be given one warning. If you continue then you will be asked to leave the site and you will loose your deposit. No refund will be given.
Changes to Bookings
Please let us know as soon as possible and we will endeavour to help and accommodate any changes you wish to make.
Cancellation by you – Any cancellation must be requested by email from the person who made the booking.
Cancellations from 8 weeks to 4 weeks before arrival will be given a 75% refund.
Cancellations within 4 weeks of arrival will not be refunded unless we are able to re-let your booking; if this occurs we will give a 75% refund. As an alternative, we can provide a full credit to re book at a later date.
We do recommend you take out holiday insurance to cover illness, cancellations and accidents.
Cancellation by Us
In the event that we need to cancel your holiday due to unforeseeable circumstances, such as, but not limited to, Covid-19, extreme weather conditions or ill health, we shall inform you as soon as possible and refund all money paid to us, by you to the same method of payment as the booking.
Escape To The Fields reserves the right to close the glamping site in the unlikely event that unforeseen circumstances make glamping hazardous. In these circumstances, guests will be refunded pro-rata for any period of their holiday untaken. Escape To The Fields cannot accept liability or responsibility for any loss, including consequential loss caused by cancellation on our part.
Arrival and Departure Times
Check-in is between the hours of 2-8pm, we will provide full directions prior to your arrival. Please text us with an estimated arrival time on 07810-5667418
Check out time is 10:30am and we ask that you leave your accommodation clean and tidy, with all crockery washed and returned to the basket and all rubbish placed in the bins provided.
Damages and Security Deposits
Small accidental damages or breakages will not normally be charged but please report all damages to us before you leave.
Should any facilities or equipment be damaged wilfully, or through inappropriate use you will be held responsible for the cost of repair or replacement of that item.
Escape To The Fields cannot accept responsibility for any loss, damage or expense arising from industrial action, terrorist activity, adverse weather conditions, acts of government, pandemic or any other event outside the reasonable control of Escape To The Fields.
Escape To The Fields accept no liability for theft, loss or damage, of whatever nature, during or as a result of a stay here.
Your Safety at Escape To The Fields
You are coming to stay on a countryside smallholding, which has its own natural hazards and an array of wildlife that you need to be mindful of. Uneven ground, long grass, limited lighting, mud, dust, wildlife and insects may all cause problems at certain times of the year.
Your stay will be enhanced if you bring suitable clothing and footwear to allow for the changeability of the British weather.
Some of the guest equipment, including the BBQs, and wood/firepits may cause injury if misused. Please ensure you read the operating instructions carefully before using, and ask for help if unsure. Children must be supervised at all times.
By booking and coming to Escape To The Fields you confirm that you understand the natural hazards of the site and agree to be responsible for yourself, your children and any children you are in charge of and to take all reasonable precautions against personal injury, injury to others and damage to the habitat, facilities and accommodation.
We do not allow fireworks or sky lanterns.
Please respect the natural environment around the site and abide by the Countryside Code – leave gates as you find them, and leave no trace on the land.
We are happy to allow 1 dog per booking (in selected tents), however due to our on site livestock your dog MUST be kept on a lead and under control at all times. Our sheep and alpaca thank you for this.
Please leave the accommodation clean and tidy on departure and make sure all dog mess is cleared and disposed of appropriately.
If you are asked to terminate your stay due to abuse of site regulations, inappropriate or unsafe behaviour, no refund will be given.
No drones, kites or flying equipment is to be used on our site due to a nearby power line and our animals.